Allow your clients to guide you.

Private feedback for you! and GDPR

We comply to the European standards regarding the processing of personal data and the free movement of such data as stated in Regulation 2016/679/UE also known as General Data Protection Regulation or GDPR.

Companies from a variety of business domains trust us.

Vega Hotel
Merlot Restaurant
Restart Energy
Arsenal Park
Banat Car
Smartfit Studio
You can define as real-time feedback. is an useful option for all companies that want to better understand their guests / clients / consumers, for providing the best services.
Raluca Dumitrașcu
Sales & Marketing Manager Vega Hotel
For us, is an innovative way to connect with the customers. The issue of classical reviews is that they ask the customer to give one rating for the entire experience they had in the location. allows you to choose what questions you want to ask the customer, thus decomposing the feedback based on what we want to track. In addition, allows the customer to select the waiter who served them, which again helps a lot.
Radu Ianăș
CEO Merlot Restaurant
We successfully use at Restart Energy, this being one of the best investments we have made for our customers. The anonymity in sending feedback to the owner and the idea of ​​doing so through an external service motivate customers to submit all the details of interactions with company employees, while being confident that all these will be considered and taken care of. The possibility to respond personally to received private feedback gives a sense of closeness to customers. Thanks, for the continuous development of the application and for the provided support!
Armand Doru Domuța
CEO Restart Energy
One of the goals of Arsenal Park is to continually learn and improve its services, in order to maintain the high self-imposed standards. Our team is sensible to customer needs and we are interested in getting feedback from them. gives us the immediate opportunity to get in-house feedback from our customers and the friendly user interface helps us in doing so. This brings us closer to our customers helping us to offer them a beautiful experience. A discreet and useful service, has become an important tool for us. Thank you!
Sebastian G. Antal
CEO Arsenal Park
Our focus, as in any business, is customer satisfaction. The service covers transversally the interests of all concerned stakeholders and provides honest feedback from real customers.
Cristina Ciugudean
Marketing Specialist Banat Car
It is very important to be aware of the expectations of your clients regarding the services you offer. This service helps me get closer to them and gives me the chance to listen to their likes and dislikes. is a very important tool that helps us to improve the quality of our services!
Cosmin Șorban
Administrator Smartfit Studio, advantages

1. Your services, continuously adapted to your clients expectations
2. Your employees, praised by your clients, privately highlighted to you
3. Your satisfied customers, automatically encouraged to rate you on TripAdvisor and Facebook at a glance

Private feedback that is honest and unbiased by social expectations, for you, from your clients
Weekly activity reports for the received private feedback
Detailed monthly reports containing customer satisfaction evolution, tops and trends
Weekly Thank You email for the employees that deserve it and soft improvement guidance for the others
Real time congratulations for the employees that contribute to perfect customer experiences
Discontinuous private chat with customers, specially developed for busy business owners and managers
Facebook Pixel on your feedback page, allowing your Facebook audience to extend wisely
Works on every mobile phone that has Internet, without installation
Maximizes the online rating of your business, encouraging all your satisfied customers to rate you busines on TripAdvisor and Facebook

Get, do better! for your business

business under control
involved employees
increased popularity
Your data are only used by Office for sending you the requested information or the offer in written form for you to be able to place the order, according to Privacy policy.